Event Jukebox

Event Jukebox

Terms of Use

The rules for using Event Jukebox, guest request pages, purchases and connected music services.

Last updated 31 August 2026

Agreement

These Terms of Use apply to Event Jukebox, including the iPhone, iPad and Mac apps, customer account portal, public website, admin website and guest request pages.

By using Event Jukebox, you agree to these terms. If you download Event Jukebox from Apple's App Store, your use is also subject to Apple's standard licensed application end user licence agreement unless a separate custom licence is provided in App Store Connect.

Event Jukebox service

Event Jukebox helps hosts plan event music, connect Apple Music, manage playback moments and create a private guest request page for an event.

The host is responsible for checking music, playlists, guest request settings, venue connectivity and playback devices before the event.

Guest request pages

Guest request pages are intended for private event use. Hosts choose either Moderated requests or Not Moderated requests that are sent to play next automatically, and may also enable voting.

Guests must not submit unlawful, abusive, hateful, harassing, obscene, misleading or infringing content. Guests can report a visible request from the event page, and Event Jukebox may block or remove content, sessions or access where needed to protect the service, hosts, guests or legal rights.

Apple Music

Apple Music service availability, catalogue access, playback rights, subscriptions and regional restrictions are controlled by Apple.

Event Jukebox does not grant music rights, performance licences or public performance permissions. Hosts are responsible for any licences or venue requirements that apply to their event.

Purchases and subscriptions

App Store purchases, subscriptions, free trials, renewals, cancellations and refunds are managed by Apple under the App Store terms shown at purchase.

A paid plan is attached to the Event Jukebox account used at purchase or restore. Signed-in planning devices are unlimited, but commercial live-event capacity is limited by plan: Plus supports one, Premium five and Pro fifteen simultaneous live events and current published events. Each live event can be run from one device at a time, and a device can run one event.

If a subscription ends or is downgraded, existing event data is preserved. New live events and publication beyond the active allowance may be blocked, and excess current events may become read-only until the owner chooses which events remain active.

Deleting a Event Jukebox account does not cancel an App Store subscription. The owner must cancel billing separately through Apple Subscriptions.

Accounts, devices and live control

The account owner is responsible for protecting their Apple identity and signed-in sessions. Access may not be silently transferred to another Event Jukebox account.

Planning, observing and request moderation may continue on signed-in devices without live control. Only the device in control can change playback, cues, the active moment, now playing or automatic played status.

Taking control from another device stops its online control immediately. If that device is offline, local playback may continue until it reconnects or its offline access expires, so hosts should coordinate changes carefully.

Consumer rights

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded, including applicable consumer rights. Apple handles App Store billing and refund requests under its purchase terms and applicable law.

Acceptable use

You must not attempt to disrupt, overload, reverse engineer, scrape, bypass security, access another event without permission or use Event Jukebox in a way that could harm the service or other users.

You must not use Event Jukebox for unlawful events, unlawful content, spam, harassment, impersonation or activity that infringes another person's rights.

Intellectual property

Event Jukebox, its design, branding, software and website content are owned by Event Jukebox or its licensors and may not be copied, resold or redistributed without permission.

Hosts and guests remain responsible for the information they submit. You give Event Jukebox permission to process that information only as needed to provide, secure and improve the service.

Availability and changes

Event Jukebox is provided as a practical event tool, but uninterrupted access is not guaranteed. Internet access, venue networks, device state, provider availability and App Store services can affect performance.

Event Jukebox may update, suspend, remove or change features where needed for security, reliability, provider requirements, legal reasons or product improvement.

Suspension and ending access

A host may stop using Event Jukebox at any time. Event Jukebox may restrict or end access where reasonably necessary to address unlawful use, abuse, security risk, non-payment, provider requirements or material breach of these terms.

Ending access does not remove rights or obligations that arose beforehand. The Privacy Policy explains the retention and deletion of information after an event or account use ends.

Liability

Event Jukebox is provided without warranties to the fullest extent permitted by law.

To the fullest extent permitted by law, Event Jukebox is not liable for indirect losses, lost profits, event disruption, music-provider outages, unavailable songs, venue connectivity, device issues or content submitted by hosts or guests.

Privacy and support

The Privacy Policy explains how Event Jukebox handles app, website, event and guest request information.

For support, terms questions or legal notices, contact hello@eventjukebox.app.

Questions about these terms?

Use the contact form or email hello@eventjukebox.app and include Event Jukebox in the subject line.